Category Archives: Leadership Behaviors

Five Behaviors that Unite Your Team

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“Divide and rule, the politician cries; unite and lead, is the watchword of the wise.” —Johann Wolfgang von Goethe

By Elizabeth Stincelli, DM

 

Why?

Why is it so important to unite your team? When your team is divided it is every man for himself. Each member has their own agenda and is looking out for their own best interest. When a team is united, true collaboration can take place. Every member is putting their best effort into what is best for the team as a whole. Each member plays an important role in reaching the shared goals of the group. So, what behaviors will help unite your team?

Finding commonality

Barbara Deming said, “The longer we listen to one another – with real attention – the more commonality we will find in all our lives. That is, if we are careful to exchange with one another life stories and not simply opinions.” Everyone wants to feel a sense of belonging, to be part of something bigger than themselves, and to work with others with whom they can relate. By creating a sense of community and belonging you can develop a team identity and begin to unite your team.

Eliminating the us vs. them mentality

Sharon Salzberg believes, “We can learn the art of fierce compassion – redefining strength, deconstructing isolation and renewing a sense of community, practicing letting go of rigid us-vs.-them thinking – while cultivating power and clarity in response to difficult situations.” Unity requires the building of trusting, respectful relationships. An us vs. them mentality undermines your ability to form meaningful relationships throughout your team. Recognize that your team is your #1 asset; every member has something to contribute. Help unite your team by eliminating the us vs. them mentality and by giving credit where it is due, communicating openly, and showing respect for every member.

Recognize that everyone adds value

Michelle Obama explained, “We learned about gratitude and humility – that so many people had a hand in our success, from the teachers who inspired us to the janitors who kept the school clean… and we were taught to value everyone’s contribution and treat everyone with respect.” Everyone wants to know that their contribution is valued. Every member of the team is there for a reason, they have a specific role to play, and they bring with them unique experiences and knowledge. Unite your team by showing them that you recognize the value they bring to the team. Invest in them and provide opportunities for growth. Give them the support, encouragement, and the resources they need to be successful.

Share the success

Michael Ironside tells us, “People who get involved with the success of something have to be given at least some share in that success.” When the team succeeds, everyone on the team succeeds. Create a win-win team environment where individual members benefit as the team progresses. Focus on removing obstacles and helping others grow and succeed. Every day offers the opportunity to take on individual and shared challenges that help us grow and move us one step closer to achieving our goals. Set ambitious goals, unite your team under one vision, and then share and celebrate successes both small and large.

Let leaders emerge naturally

Robin S. Sharma reminded us, “Leadership is not about a title or a designation. It’s about impact, influence, and inspiration. Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire team-mates and customers.” Help team members recognize their strengths and weaknesses then find ways to empower them to use their strengths for the benefit of the team. Serve as a coach, at the sidelines, allowing the team to share in the leadership. Allow team members to step up when their strengths fit the current needs of the group. Unite your team by empowering them to stand up for what they believe in, always have their back, and let leaders emerge from among the ranks.

Unite Your Team

Create unity in your team where collaboration, innovation, and continual growth can take place. Develop a supportive environment where the contribution of each member is recognized and valued. Find commonality, eliminate the us vs. them mentality, recognize that everyone adds value, share the success, and let leaders emerge naturally. A successful team is a united team.
© 2015 Elizabeth Stincelli

 

Elizabeth Stincelli is passionate about recognizing and inspiring the leader in each of us. She is the CEO of Stincelli Advisors where she focuses on helping organizations engage employees and improve organizational culture. Elizabeth holds a Doctor of Management degree with an emphasis on organizational leadership.

Learn more about Elizabeth by visiting her website, stincelliadvisors.com and connect with her on Twitter @infinitestin, Google+, and LinkedIn. You can contact her by email at stincelliadvisors@gmail.com.

 

Three Steps to Becoming an Appreciative Leader

thank-you-text“Everyone wants to be appreciated, so if you appreciate someone, don’t keep it a secret.” —Mary Kay Ash

By Elizabeth Stincelli, DM

 

Appreciative Leadership

Everyone wants to feel valued and to know that their contributions make a difference. In a nutshell, that’s what appreciative leadership is all about. It’s about recognizing and acknowledging the value that others bring to the table. It’s about giving them the opportunity to show off what they know and what they can do that brings value to the project, the team, and the organization. It’s about realizing that you do not have all of the answers, that you can’t do it all by yourself. Your success and the success of your organization is dependent on your ability to embrace the strengths of others, to set your ego aside and let them shine, and to show sincere appreciation for specific, individual contributions.

Values other’s strengths

Mattie Stepanek said, “Unity is strength…when there is teamwork and collaboration, wonderful things can be achieved.” While Mattie suggested that unity is strength, I take this one step further. What happens when we bring everyone’s strengths to the table in a unified effort? What incredible things might we accomplish together? To be an appreciative leader, you must let go of your ego; it’s not all about you and what you know, it’s about the entire team and bringing each of their strengths together to achieve shared goals. Value the strengths of others and let them be strong where you are weak.

Gives others the opportunity to shine

Chris Hadfield believes, “Ultimately, leadership is not about glorious crowning acts. It’s about keeping your team focused on a goal and motivated to do their best to achieve it, especially when the stakes are high and the consequences really matter. It is about laying the groundwork for others’ success, and then standing back and letting them shine.” Appreciative leaders bring out the best in others. They invest time and resources in developing their employees and then they get out of the way and let their employees shine. Show your employees that you believe in them and soon they will start believing in themselves.

 Shows specific appreciation

Ralph Marston told us to, “Make it a habit to tell people thank you. To express your appreciation, sincerely and without the expectation of anything in return.” Appreciative leaders let others know that they are of value and they give credit where credit is due. Everyone is unique and has something distinctive to offer; they want the opportunity to make a meaningful contribution and then to be recognized and valued on an individual level. While it’s great to hear “thank you”; how much more meaningful is it hear “Thank you, John, for the great job you did on the monthly sales report. Your graphs were amazing. I appreciate all the hard work you put into this project.”?

Start Today

Start being an appreciative leader today. Your appreciation will engage and inspire your employees. It will set a great example of how to value and treat others. This type of leadership focuses on helping others succeed and then showing sincere appreciation for the value they bring to the organization. Your appreciative leadership will build teams that allow individuals to use their strengths for the greater good, give employees opportunities to shine, and will show appreciation that is specific and individualized. When employees feel appreciated, they will appreciate you in return. And, employees who appreciate their leaders are willing to walk through fire for them. Show appreciation, develop loyalty, and succeed as an appreciative leader.

 

© 2015 Elizabeth Stincelli

 

Elizabeth Stincelli is passionate about recognizing and inspiring the leader in each of us. She is the CEO of Stincelli Advisors where she focuses on helping organizations engage employees and improve organizational culture. Elizabeth holds a Doctor of Management degree with an emphasis on organizational leadership.

Learn more about Elizabeth by visiting her website, stincelliadvisors.com and connect with her on Twitter @infinitestin, Google+, and LinkedIn. You can contact her by email at stincelliadvisors@gmail.com.

 

Three Daily Behaviors for Effective Leadership

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“The secret of your success is determined by your daily agenda.” —John C. Maxwell

By Elizabeth Stincelli, DM

 

Daily Behaviors

Your ability to inspire and influence, as a leader, is tied directly to your daily behaviors. These behaviors need to be based on your core values and they need to support a strong, shared vision. Your leadership should never be about you; your focus every day should be on creating win-win situations where not only the organization wins, but employees win. If you can successfully create these situations, you also win as an effective leader.

The performance of any one individual is linked to the health of the culture as a whole, and culture grows out of your leadership behaviors. Your behaviors lead to effective leadership when you appreciate the value in the contribution of each individual and invest in helping your employees grow. Show your employees that you care about them as individuals on a daily basis. Serve as a coach and a cheerleader for your team. If you A.C.E. your daily behaviors you will become a more effective leader.

Acknowledge

Tim Ferriss explained, “For most people, happiness in life is a massive amount of achievement plus a massive amount of appreciation. And you need both of those things.” Your employees need to know that you care. They need to see that you recognize and appreciate that everyone has something of value to offer. Get to know your employees and make them feel valued on an individual level. Express sincere, specific appreciation. Acknowledge progress and potential by providing opportunities to gain further experience and knowledge; seek to promote from within when possible. Share the credit; acknowledge that you accomplish nothing alone.

Communicate

Louis V. Gerstner, Jr. said, “It’s about communication. It’s about honesty. It’s about treating people in the organization as deserving to know the facts. You don’t try to give them half the story. You don’t try to hide the story. You treat them as true equals and you communicate and you communicate and communicate.” As a leader, you must invest in relationships and building trust on a daily basis. You need to communicate your passion in a way that will connect others to your vision, mission, and current focus. You need to be transparent and share pertinent information so that employees not only have the information needed to do their jobs but also to feel they are an important part of a long-term vision and goal. Above all else, you must learn to be good at listening. When you listen, it shows your employees that you care. When they know you care, they put their trust in you and will give 100% to their work.

Engage

Rupert Murdoch believes, “In motivating people you’ve got to engage their minds and their hearts. I motivate people, I hope, by example- and perhaps by excitement, by having productive ideas to make others feel involved.” You must give your employees a reason to believe they are part of something bigger than themselves. On a daily basis you must show that you are confident in their abilities and interested in their input. Give them the opportunity to manage their own work. Provide an environment where it is safe for them to fail and learn the lessons that their mistakes have to offer. Encourage your employees to solve problems and make decisions; not because they have to, but because they want to. When you ignite passion and excitement for the vision they are contributing to reaching they will be engaged in their work and everyone will reap the benefits.

Effective Leadership

Effective leaders acknowledge, communicate with, and engage employees on a daily basis. They know that it’s not about them; it’s about those who follow them. They value the skills and knowledge that each employee brings to the table. They communicate ‘with’ not ‘to’ employees. They awaken excitement in working together towards a shared vision. A.C.E. your daily leadership behaviors; your ability to inspire and influence depends on it.

 

© 2015 Elizabeth Stincelli

 

Elizabeth Stincelli is passionate about recognizing and inspiring the leader in each of us. She is the CEO of Stincelli Advisors where she focuses on helping organizations engage employees and improve organizational culture. Elizabeth holds a Doctor of Management degree with an emphasis on organizational leadership.

Learn more about Elizabeth by visiting her website, stincelliadvisors.com and connect with her on Twitter @infinitestin, Google+, and LinkedIn. You can contact her by email at stincelliadvisors@gmail.com.

 

How Leadership Impacts Culture and Why it Matters

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“Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.” —W. Edwards Deming

By Elizabeth Stincelli, DM

 

How Leadership Impacts Culture

Culture is a set of values, behaviors, and habits that operate within the organization even when no one is looking. The culture of an organization is driven by what leaders value, how they behave, and what they communicate. Leadership ripples through the organization with either productive or devastating power. It can build or break down barriers; widen or bridge gaps. It can build others and inspire greatness or it can tear others down and cause them to disengage. Leadership either encourages collaboration and challenging the status quo or stifles teamwork and innovation.

Culture and inspiration grow from the vision, long-standing values, and behaviors of the leader. If the leader is seen as being selfless and authentic then followers are more likely to buy into their vision for the future. This type of leader inspires a trusting and consistent culture.

As a leader, employees watch how you behave to determine if you are authentic and deserving of support. You are always under observation; employees are taking their social and cultural cues from you. Are you transparent? Are you willing to share pertinent information about the organization including financial metrics and profit, operating plans, priorities, and the current focus? Are you supportive and encouraging? When you are transparent and share information employees feel secure, they feel like they are an important part of a team, and they want to be part of your vision. Your leadership has a direct and deep-seated impact on the culture of your organization.

Why it Matters

The top challenges facing organizations today are culture, engagement, and employee retention. Culture matters because it is the very fiber of the organization and determines how goals will be accomplished. The culture you create serves as the vehicle with which you get people working together towards accomplishing a shared vision. A dysfunctional culture hurts your bottom line; it results in decreased productivity and quality, increased employee absences, and higher turnover. The culture of your organization determines how employees feel about their work and themselves; when they feel good they invest 100% of themselves in their performance.

Your culture ultimately translates into your brand. What do you want your brand message to be? If you, as the leader, do not serve something greater than yourself, your employees will not follow. They may perform their tasks, but when their hearts are not in it productivity and engagement suffer. When productivity and engagement suffer, how your organization is perceived by clients, suppliers, and the community suffers. Your leadership isn’t about you; it’s about recognizing and bringing out the best in others while uniting teams under a common vision for the future. Are your employees engaged? The level of employee engagement is a good indication of the health of the culture in your organization.

Set your ego aside and take an honest assessment of your culture and the impact your behavior, as a leader, is having. Your culture will mimic the same tone, mission, and values as your leadership. You can’t fool yourself any longer; culture matters. Your culture tells everyone why your organization exists, where it is going, and how it will get there. Look around, you can see the culture in what your employees are saying about you and in the levels of positive energy or negative energy in your organization.

Take-Away

No one can know or do everything themselves, we all need the cooperation of others to succeed. Your leadership can transform the culture into one that is supportive and engaging or it can tear down the very fabric of cooperation and dedication. Are your employees engaged and excited to be part of your vision? What you value, how you behave, and what you communicate, as a leader, will create the culture of your organization. And, culture matters.

 

 

© 2015 Elizabeth Stincelli

 

Elizabeth Stincelli is passionate about recognizing and inspiring the leader in each of us. She is the CEO of Stincelli Advisors where she focuses on helping organizations engage employees and improve organizational culture. Elizabeth holds a Doctor of Management degree with an emphasis on organizational leadership.

Learn more about Elizabeth by visiting her website, stincelliadvisors.com and connect with her on Twitter @infinitestin, Google+, and LinkedIn. You can contact her by email at stincelliadvisors@gmail.com.

 

Five Toxic Leadership Behaviors that Poison Culture

 

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“Live or die, but don’t poison everything.” —Anne Sexton

By Elizabeth Stincelli, DM

 

Leadership Behaviors

What you, as a leader, do everyday has a ripple effect throughout your organization. This ripple impacts the culture of the organization and determines how things are done and the level of performance you get from your employees. Are you, as a leader, nurturing or poisoning your culture? Do your behaviors give the impression that you are micromanaging everything? Are you communicating effectively? Are you so focused on what needs to be done that you forget why you are even doing it? Have you developed relationships built on mutual trust or are you fostering distrust? Are you tearing down silos in your organization or are you reinforcing them? Learn to recognize and avoid these five toxic leadership behaviors that poison culture.

Micromanagement

Kris Carr tells us, “Sometimes our need to control and micromanage everything erodes our confidence in ourselves and others. The truth: people are much more capable than we think.” Micromanagement is the result of a lack of trust and a need to feel in control. When you micromanage, you undermine you employees’ confidence in their own abilities and stifle any growth or progress they have the potential to make. Employees who are being micromanaged become frustrated and begin wasting time and resources rather than delivering exceptional performance. This type of work environment destroys morale and engagement and poisons culture. Help your employees develop their skills and gain the experience necessary to become the best they can be. Learn to trust their abilities and allow them to do their jobs. When employees feel respected and appreciated they will become more productive, more loyal, and more engaged.

Poor communication

Yehuda Berg said, “Words are singularly the most powerful force available to humanity. We can choose to use this force constructively with words of encouragement, or destructively using words of despair.” Communication is at the heart of how you, as a leader, achieve your goals. The way you communicate can create strong connections and inspire trust or it can destroy trust, morale, and engagement. Are you using your communication to build others up or to tear them down? Be transparent in your communication. You can’t know everything; ask questions, get clarification, and listen openly to the answers and suggestion your employees have to offer. Be collaborative, consider the perspective of others, and frame your communication to fit your audience. When your employees know there is open, two-way communication throughout the organization, they will be better informed and more inclined to share their knowledge and ideas.

Focusing on what instead of why

John F. Kennedy believed, “Efforts and courage are not enough without purpose and direction.” Are you focusing so much on what you do that you have forgotten why you are doing it? You can have a vision of the future that tells you where you are going but you and your employees need a purpose that tells you why you are going there. There is more to your purpose than the bottom line; it’s not just about money, it has to be about making a difference. As a leader, you must make your purpose come alive for those who follow you; focus on the impact you want to have on the world. Your employees want to know that their work has meaning, that they are part of something bigger than themselves, something that matters. If you want a resilient organization that can stand the test of time you need a strong culture; this culture must be based on why, not what. Does everyone know why the organization exists? Where it is going? How it is going to get there? What role they play?  Focus your energy on the why and allow your employees to help you figure out and implement the what that will get you there.

Lack of trust

Eric Hoffer explained, “Someone who thinks the world is always cheating him is right. He is missing that wonderful feeling of trust in someone or something.” The most important attribute you can develop as a leader is the ability to inspire trust. Without developing mutual trust you cannot lead effectively; your culture will suffer and your employees will never reach their full potential. You must create a safe space for discussion, debate, and collaborative problem-solving. Learn to welcome the challenges, criticism, and conflicting opinions that employees have to offer. Let them know that you always have their back. Show that you are authentic in all your dealings. The level of trust you develop in your organization will either add to your ability to influence others of subtract from your authority and poison your culture.

Us vs. them mentality

Sharon Salzberg said, “We can learn the art of fierce compassion – redefining strength, deconstructing isolation and renewing a sense of community, practicing letting go of rigid us-vs.-them thinking.” An us vs. them mentality divides your team, undermines your strength, and destroys your culture. You are a team; don’t let your position of authority lead you to believe you are better than anyone else. This mentality builds the silos that lead to ineffective collaboration, distrust, and a breakdown in communication. Be humble and recognize that none of you could do it on your own. Get rid of the us vs. them mentality and build trusting relationships and a sense of community throughout your organization.

Nurture Culture

What type of culture is your behavior as a leader developing? Have you developed your employees enough that you trust them to do their jobs without being micromanaged? Are your employees comfortable and even encouraged to challenge or question you? Does everyone in your organization know why they are doing what they do? Have you developed mutual trust throughout your organization? Do your employees work and collaborate as a cohesive team or have you allowed silos to be built? Pay attention to your behavior on a daily basis, I can guarantee that your employees are watching. Make sure you leadership behaviors are nurturing rather than poisoning your culture.

 

 

© 2015 Elizabeth Stincelli

 

Elizabeth Stincelli is passionate about recognizing and inspiring the leader in each of us. She is the CEO of Stincelli Advisors where she focuses on helping organizations engage employees and improve organizational culture. Elizabeth holds a Doctor of Management degree with an emphasis on organizational leadership.

Learn more about Elizabeth by visiting her website, stincelliadvisors.com and connect with her on Twitter @infinitestin, Google+, and LinkedIn. You can contact her by email at stincelliadvisors@gmail.com.